Kraftwiz Legal LLP – Privacy Policy

Website: www.kraftwiz.com
Support Email: support@kraftwiz.com

Last Updated: January 2025

At Kraftwiz Legal LLP, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

• Name, email address, phone number, and postal address
• Business information including company name, designation, and industry
• Government identification documents (PAN, Aadhaar, etc.) for compliance services
• Financial information for payment processing
• Communication records and service-related documents

1.2 Technical Information

• IP address, browser type, and operating system
• Website usage data, cookies, and analytics information
• Device information and location data (with consent)

2. How We Use Your Information

• Service Delivery: To provide legal, compliance, and advisory services
• Communication: To respond to inquiries and provide customer support
• Legal Compliance: To comply with regulatory requirements and legal obligations
• Payment Processing: To process payments and maintain financial records
• Service Improvement: To analyze usage patterns and improve our services
• Marketing: To send promotional materials (with your consent)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party professionals and vendors who assist in service delivery
• Legal Requirements: When required by law, court orders, or government authorities
• Business Transfers: In case of merger, acquisition, or sale of business assets
• Consent: With your explicit consent for specific purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

• We implement industry-standard security measures to protect your data
• SSL encryption for data transmission and secure servers for data storage
• Regular security audits and access controls for authorized personnel only
• Secure payment gateways for financial transactions

5. Data Retention

• Personal information is retained as long as necessary for service delivery
• Legal and compliance documents are retained as per regulatory requirements
• Marketing data is retained until you opt-out or withdraw consent
• You may request deletion of your data subject to legal obligations

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a structured format
• Opt-out: Unsubscribe from marketing communications at any time

7. Cookies and Tracking

• We use cookies to enhance user experience and analyze website performance
• Essential cookies for website functionality and security
• Analytics cookies to understand user behavior and improve services
• You can manage cookie preferences through your browser settings

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place for such transfers.

11. Updates to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us at:

13. Legal Jurisdiction

This Privacy Policy is governed by Indian law and subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.