Kraftwiz Legal LLP – Terms and Conditions

Website: www.kraftwiz.com
Support Email: support@kraftwiz.com

Last Updated: January 2025

Welcome to Kraftwiz.com, operated by Kraftwiz Legal LLP. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our platform, you agree to be bound by these Terms.

1. Definitions

• "Company", "we", "us", "our": Kraftwiz Legal LLP
• "User", "you", "your": Any individual or entity using our services
• "Services": Legal, compliance, and advisory services offered through our platform
• "Platform": Our website, mobile applications, and related digital services
• "Professional": Licensed legal professionals and consultants in our network

2. Acceptance of Terms

• By using our platform, you confirm that you are at least 18 years old
• You have the legal capacity to enter into binding agreements
• You agree to comply with all applicable laws and regulations
• These Terms constitute a legally binding agreement between you and Kraftwiz Legal LLP

3. Services Offered

3.1 Legal Services

• Company registration and incorporation services
• GST registration and compliance
• Trademark and intellectual property services
• Legal documentation and contract drafting
• Regulatory compliance and advisory services

3.2 Platform Services

• Online consultation and document management
• Professional matching and assignment
• Payment processing and transaction management
• Customer support and service tracking

4. User Obligations

• Accurate Information: Provide truthful and complete information
• Document Submission: Submit required documents within specified timeframes
• Payment: Make timely payments for services as agreed
• Cooperation: Cooperate with assigned professionals and respond promptly
• Compliance: Comply with all applicable laws and regulations
• Confidentiality: Maintain confidentiality of sensitive information shared

5. Account Registration and Security

• You must create an account to access certain services
• You are responsible for maintaining account security and confidentiality
• You must notify us immediately of any unauthorized access
• We reserve the right to suspend or terminate accounts for policy violations
• One person or entity may maintain only one active account

6. Payment Terms

• Service Fees: All fees are clearly displayed before payment
• Payment Methods: We accept various payment methods as displayed
• Taxes: All prices are inclusive of applicable taxes unless stated otherwise
• Refunds: Refunds are governed by our separate Refund Policy
• Late Payments: Delayed payments may result in service suspension

7. Service Delivery and Timeline

• Service timelines are estimates and may vary based on complexity
• Government processing times are beyond our control
• We will make reasonable efforts to meet stated timelines
• Delays due to incomplete documentation or client non-cooperation are excluded
• Force majeure events may affect service delivery timelines

8. Intellectual Property Rights

• All platform content, including text, graphics, and software, is our property
• You may not reproduce, distribute, or modify our content without permission
• Your use of the platform does not grant you any ownership rights
• We respect third-party intellectual property rights
• You grant us license to use content you submit for service delivery

9. Privacy and Data Protection

• Your privacy is governed by our separate Privacy Policy
• We collect and process data necessary for service delivery
• We implement appropriate security measures to protect your data
• You consent to data processing as outlined in our Privacy Policy

10. Limitation of Liability

• Our liability is limited to the amount paid for the specific service
• We are not liable for indirect, consequential, or punitive damages
• We do not guarantee specific outcomes for legal proceedings
• Government rejections or delays are not our responsibility
• Professional advice is provided by licensed third-party professionals

11. Indemnification

You agree to indemnify and hold harmless Kraftwiz Legal LLP from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.

12. Prohibited Uses

• Using the platform for illegal or unauthorized purposes
• Attempting to gain unauthorized access to our systems
• Interfering with platform functionality or security
• Submitting false or misleading information
• Violating intellectual property rights
• Engaging in fraudulent activities

13. Termination

• Either party may terminate the agreement with appropriate notice
• We may terminate immediately for material breach of Terms
• Termination does not affect completed transactions or ongoing obligations
• Certain provisions survive termination, including payment obligations

14. Dispute Resolution

• We encourage resolution through direct communication
• Formal complaints should be sent to support@kraftwiz.com
• Unresolved disputes will be subject to arbitration in Bangalore
• Indian law governs these Terms and any disputes

15. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

16. Modifications to Terms

• We may update these Terms periodically
• Changes will be posted on this page with the updated date
• Continued use constitutes acceptance of modified Terms
• Material changes will be communicated via email or platform notification

17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Information

19. Governing Law

These Terms are governed by the laws of India and subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.

By using our platform and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.